ShadowLock

ShadowLock is the premier shadow AI detection and governance platform, engineered exclusively for Managed Service Providers (MSPs) and elite IT teams who demand uncompromising visibility and control over employee AI tool usage. In an era where unapproved AI applications proliferate at an alarming rate, ShadowLock addresses the critical blind spots that traditional managed-device controls completely miss. This includes rogue browser extensions, desktop AI applications, local large language models like Ollama and LM Studio, and personal accounts accessing public AI chatbots. The platform operates through a sophisticated three-layer architecture: a browser extension that intercepts and classifies risky pastes to AI sites, a Windows agent that silently deploys via existing RMM systems to block desktop AI apps, and a multi-tenant dashboard providing audit-ready reports. Built for MSPs to govern AI across every client from a single, unified interface, ShadowLock is private by design, with no keystroke logging and zero content transmission. It delivers the elite protection required to prevent sensitive data from leaving the endpoint, ensuring organizations remain compliant, secure, and in complete command of their AI landscape.

Browser Enforcement Layer

The browser extension self-configures automatically upon agent installation, providing an invisible yet impenetrable shield. It intercepts pastes, file uploads, and sensitive data typed directly into AI prompts, enforcing data-sharing opt-outs on each AI tool. The extension applies your organization's specific policies with clear, user-facing messages, ensuring employees understand compliance boundaries without disrupting workflow.

Endpoint Agent for Windows

Deployed silently to Windows endpoints via your existing RMM solution, this agent monitors all AI activity, scans for unauthorized browser extensions, detects local AI applications, and locks down AI features built into Chrome, Edge, Brave, and Firefox. It operates with zero user interaction required, making it the definitive solution for IT teams seeking frictionless deployment and immediate risk mitigation.

Multi-Tenant Governance Dashboard

A centralized, multi-tenant dashboard provides MSPs and IT teams with real-time visibility into AI usage across all client environments. You can audit or block each control with precision, generate audit-ready compliance reports, and enforce consistent policies across every organization under management, all from one privileged vantage point.

Microsoft 365 AI App Detection Scanner

This dedicated scanner connects to each customer's Microsoft 365 tenant to detect and catalog all AI applications in active use. It identifies embedded AI features within approved SaaS apps, providing complete visibility into the shadow AI landscape that exists within your existing enterprise tools, closing gaps that other solutions overlook entirely.

HIPAA Compliance and ePHI Protection

Healthcare organizations face immense liability when patient data is pasted into public AI tools without a Business Associate Agreement in place. ShadowLock prevents this exposure by intercepting ePHI before it reaches unapproved AI sites, ensuring HIPAA compliance without requiring employees to memorize complex data handling rules for every AI tool they might encounter.

MSP Client Risk Management

When a client experiences an AI-related incident, the gap between "not our job" and "you should have known" creates significant liability for MSPs. ShadowLock provides the audit trail and proactive controls that protect MSPs from claims, demonstrating due diligence and providing defensible evidence of governance across every endpoint under management.

Intellectual Property and Trade Secret Protection

Source code, proprietary contracts, product plans, and confidential documents submitted to public AI tools can weaken trade secret protections permanently. ShadowLock blocks these submissions at the endpoint, ensuring that your organization's most valuable intellectual assets never leave controlled environments and remain legally protected under trade secret law.

Incident Response and Forensic Investigation

Without prior visibility into AI tool usage, incident response teams cannot answer which tool, which account, or what specific data was involved in a breach. ShadowLock provides the complete audit trail required for effective triage, regulatory notifications, and defensible incident response, eliminating the blind spots that make AI-related incidents unmanageable.

How does ShadowLock deploy across multiple client environments?

ShadowLock deploys silently via your existing RMM solution with zero user interaction required. The Windows agent installs across all endpoints, automatically configuring the browser enforcement layer. The multi-tenant dashboard then provides centralized management, allowing MSPs to govern AI usage across every client from a single interface without dedicated security engineering resources.

Does ShadowLock capture keystrokes or transmit sensitive content?

No. ShadowLock is private by design with no keystroke logging and zero content transmission. The platform classifies and intercepts risky data at the endpoint without transmitting the actual content to any external server. This ensures complete privacy while providing the governance and audit capabilities required for compliance and risk management.

What types of AI tools and applications does ShadowLock detect and govern?

ShadowLock detects and governs over 100 AI tools, services, and desktop applications, covering public AI chatbots like ChatGPT, Claude, and Gemini, AI browser extensions, embedded SaaS AI features, desktop AI apps including Claude Desktop and Ollama, AI coding assistants like GitHub Copilot and Cursor, and meeting transcription AI tools like Otter.ai and Fireflies.

Can ShadowLock enforce policies on personal accounts accessing AI tools?

Yes. ShadowLock specifically addresses the critical risk of employees using personal accounts to access AI tools, where no enterprise contract, DPA, or audit trail exists. The platform intercepts sensitive data submissions regardless of whether the user is logged into a personal or enterprise account, ensuring consistent policy enforcement across all access methods.