Cosy

About Cosy

Cosy is an innovative tool designed to transform Slack into a thriving community hub. It enables community managers to automate essential workflows, enhancing member engagement while significantly reducing manual effort. With features like onboarding automation, member introductions, and a searchable directory, Cosy streamlines the community management process. The product is tailored for community leaders, managers, and organizations looking to foster a vibrant, interactive environment without the burden of tedious tasks. By leveraging the power of automation, Cosy ensures that every new member feels welcomed and connected, while existing members stay engaged and informed. Its seamless integration with Slack makes it an essential tool for those aiming to build strong community ties and facilitate meaningful interactions among members.

Features of Cosy

Automate Onboarding

Cosy allows you to create and automate up to 10 distinct onboarding welcome DM sequences. Whether the messages are sent from you, a team member, or the Cosy bot, you have complete control over the content and timing. This feature is designed to ensure that new members receive a warm welcome, regardless of when they join, thereby enhancing their first impression of the community.

Connect Your Members

The Connect Your Members feature automatically introduces community members to each other via direct messages. By customizing the frequency and timing of these introductions, community managers can foster connections among members, enhancing engagement and encouraging meaningful conversations. This feature ensures that members can meet and interact with others on autopilot.

Member Directory

Cosy provides a simple yet powerful member directory that is fully searchable within Slack. Community members can create profiles filled with custom fields, enabling others to find and connect with them based on shared interests or skills. This directory helps facilitate networking and collaboration within the community without requiring members to leave the Slack environment.

Content Highlights

With the Content Highlights feature, community managers can quickly identify the top 10 most engaging posts or the unreplied messages across channels. By utilizing easy slash commands, managers can surface valuable content and keep the community informed about discussions that matter most. This feature not only boosts engagement but also helps to maintain a lively and active community.

Use Cases of Cosy

Streamlined Onboarding for New Members

Cosy automates the onboarding process, ensuring that new members receive timely welcomes and essential information. By setting up automated DM sequences, community managers can save time and provide new members with a seamless introduction to community norms and resources.

Enhanced Member Networking

The Connect Your Members feature allows community members to be introduced automatically, encouraging networking and collaboration. By customizing the frequency and time of these introductions, community managers can create a more connected community, fostering relationships that lead to increased engagement.

Effective Profile Management

With the Member Directory, members can create personalized profiles that highlight their skills and interests. This feature not only allows members to find others with similar passions but also facilitates targeted collaboration, enhancing the overall community experience.

Maximizing Content Engagement

Using Content Highlights, community managers can quickly identify and promote the most engaging discussions within the community. This feature helps keep members informed about important topics and encourages participation in ongoing conversations, thereby maintaining a vibrant community atmosphere.

Frequently Asked Questions

How does Cosy automate onboarding for new members?

Cosy automates the onboarding process by allowing managers to create customized DM sequences that are triggered when a new member joins. These messages can be tailored to include personal touches, links, and emojis, ensuring that each new member feels welcomed.

Can I customize the introduction messages sent to my community members?

Yes, Cosy allows complete customization of the introduction messages. Community managers can create a template and select the timing and frequency of introductions to ensure that members connect in a way that suits the community's needs.

Is there a limit to how many members can use Cosy?

Cosy offers a free tier for up to 250 members. For larger communities, there is a 30-day trial available for unlimited members, allowing managers to explore the full capabilities of the tool before committing.

How can members access the member directory?

Members can easily access the member directory by going to the Cosy app within Slack or by using the /member-directory slash command in any public channel. This quick access ensures that members can find and connect with each other effortlessly.